Processing of personal data for marketing
Terms of personal data processing
These conditions with the processing of personal data (hereinafter referred to as the Conditions) describe the way in which the company Kornati Tribunj Agentúra (Slovakia), Jurjevgradska 1, HR-22212 Tribunj processes your personal data for the purpose of providing our services, consisting in the sale and distribution of goods accessories (hereinafter referred to as Services) on the website www.chorvatskadovolenka.sk (hereinafter referred to as the Website).
WHAT INFORMATION DO WE COLLECT? AND FOR WHAT PURPOSE? We collect the following personal data about you (hereinafter referred to as Personal Data) depending on how and to what extent you use our Website and/or Services: A. Information necessary for registration and access to the Website For the purpose of registering on our Website and subsequently logging into our Website and accessing our personalized services on the Website, we process the following personal data: (i) your name, (ii) surname and (iii) e-mail. The processing of this data is necessary for the performance of the contract to which you and we are parties. The legal basis for the processing of this information is Article 6 paragraph 1 letter (b) GDPR. B. Information necessary for the provision of Services
In order to provide our Services (i.e. [delivery of goods ordered by you / provision of services purchased by you]), we process the following personal data: (i) Your name, (ii) surname, (iii) address, (iv) e-mail, (v) telephone number and (vi) information about your payment card (in particular, card number, expiration date and CVV code). The processing of this data is necessary for the performance of the contract to which you and we are parties. The legal basis for the processing of this information is Article 6 paragraph 1 letter (b) GDPR. C. Information obtained for marketing purposes In order to receive our news and/or leaflets, information about discounts, updates, improvements and offers and other marketing materials in the form of e-mails, SMS messages or postal shipments and/or notifications, we process your: (i) name, (ii) surname, (iii) e-mail, (iv) telephone number and (v) address. We process this personal data based on your express consent. The legal basis for the processing of this information is Article 6 paragraph 1 letter (a) GDPR. If you decide that you are no longer interested in receiving such messages, you have the right to withdraw your consent by clicking on the hyperlink directly in the e-mail communication and/or available here: https://www.chorvatskadovolenka.sk/index.php?route=account/login. Withdrawing consent may result in you not receiving notifications about discounts, updates, improvements and offers. It is not possible to withdraw consent to receive e-mails containing notifications related to the provision of Services. D. Information obtained when you use our Website
In order to constantly improve the quality of our Services, develop your user experience when using our Website, we process information regarding: (i) your computer, (ii) visits or use of our Website and/or our Services (including your IP address, geographical location, type and version of your browser/operating system, source links, length of visit to viewed pages and movements on our Website or any similar information that the Company may obtain directly or indirectly from third-party providers pages), (iii) generated during your use of our Website and/or Services or which are generated in the course of using our Services (including the time schedule, frequency and pattern of use of the Website). We process this personal data based on your express consent. The legal basis for the processing of this information is Article 6 paragraph 1 letter (a) GDPR. E. Information obtained when leaving your comment / rating In order to leave a rating or publish a comment on our Website, we will process the personal data that you leave on our Website together with the rating / comment. We process this personal data based on your express consent. The legal basis for the processing of this information is Article 6 paragraph 1 letter (a) GDPR. F. Information collected when communicating with us
In order to communicate with us for any reason (for example, support when using the Website/using the Services, complaints, solving any problems, etc.), we will process the following personal data: (i) Your name, (ii) surname, (iii) address, (iv) e-mail, (v) telephone number, (vi) communication content, (vii) metadata associated with the communication and (viii) any other necessary data that you decide to include in the communication. The processing of this data is necessary for the performance of the contract to which you and we are parties. The legal basis for the processing of this information is Article 6 paragraph 1 letter (b) GDPR.
ON WHAT OTHER BASIS CAN WE PROCESS YOUR PERSONAL DATA? Except as stated above, we have the right to process your Personal Data for the purpose of fulfilling our legal obligations under Article 6 paragraph 1 letter (c) GDPR or to protect our legitimate interests according to Article 6 paragraph 1 letter (f) GDPR, for example for fraud prevention, network and information security and direct marketing. We will process your Personal Data in accordance with applicable laws and protect your Personal Data against misuse and/or illegal disclosure.
HOW DO WE SHARE YOUR PERSONAL DATA?
In order to make our Website and/or Services available (and if necessary due to the circumstances), we have the right to provide your Personal Data (and you agree to such provision) in accordance with the principle of minimization only to a limited circle of persons, namely to our employees, subcontractors, officials, advisors, sales representatives, suppliers or connected persons of the Company and Service Providers to the extent that it is reasonable and necessary to achieve the purpose stated in these Terms and Conditions. especially to the following persons.
Furthermore, we may provide your personal data: (i) to the extent required by applicable administrative regulations, (ii) in connection with any ongoing or future legal proceedings or (iii) in order to prove, exercise or defend our legal rights (including providing your Personal Data to third parties for the purpose of preventing fraud and minimizing payment risks).
Information from which you are not identifiable: We have the right to provide your Personal Data from which you cannot be identified (including anonymous data about the use of our Website and/or Services, links/exit pages and URLs, platform types, number of clicks, etc.) to third parties who are interested in such information, in order to understand their use of certain services.
We do not share your Personal Data, on the basis of which your identification or localization is possible, with third parties for direct marketing purposes.
DO WE TRANSFER YOUR PERSONAL DATA TO THIRD COUNTRIES?
The personal data we collect may be stored or otherwise processed and transferred within the countries in which we conduct our business activities in order to achieve the purpose of processing established in these Terms and Conditions. For the same purpose, your data may be transferred between member states of the European Union or the European Economic Area and countries that, according to the European Commission, guarantee the level of personal data protection as published from time to time by the Office for the Protection of Personal Data on its website: https://dataprotection.gov.sk/uoou/sk/content/prenos-do-krajin-zarucujucich-primeranu-uroven-ochrany
HOW LONG WILL WE PROCESS YOUR PERSONAL DATA? Unless otherwise provided by applicable legislation, we have the right to process your Personal Data in a form that enables your identification for the time necessary to achieve the purpose for which the Personal Data was provided (this may include the time during which you visit our Website or use our Services and/or for the entire time during which the purpose of processing Personal Data lasts), unless otherwise stated, in the following length: A. Information necessary for registration and access to the Website Data necessary for we will process registration and access to the Website from the day of your registration on the Website within 30 days from the day you cancel your registration. During this period (i.e. 30 days from the cancellation of registration), we will process the data only for the purpose of terminating the contractual relationship between us and you, which was created by your registration on the site, resolving any disputes arising from this title and protecting any of our legitimate interests). B. Information necessary for the provision of Services We will process data necessary for the provision of Services from the day you ordered the Service until its demonstrable provision (i.e. until the day the goods are delivered to you and the price is paid).
C. Information obtained for marketing purposes We will process data obtained for marketing purposes from the day you give us your consent to such processing until the day (i) you withdraw your consent or (ii) cancel your registration on the Website. D. Information obtained when you use our Website We will process data obtained for marketing purposes from the day you give us your consent to such processing until the day (i) you revoke your consent or (ii) cancel your registration on the Website. E. Information obtained when leaving your comment / evaluation We will process data obtained for marketing purposes from the day you give us your consent to such processing until the day (i) you revoke your consent or (ii) cancel your registration on the Website. F. Information obtained during communication with us We will process data obtained during communication with us from the day of their acquisition until the day when your request resulting from e-mail communication is not fulfilled.
We have the right to process your personal data for a longer period than stated above, if necessary (i) for the purpose of fulfilling our legal obligations, (ii) in order to prove, exercise or defend our legal rights (including providing information to third parties for the purpose of preventing fraud and minimizing payment risks).
HOW CAN YOU WITHDRAW YOUR CONSENT? You can withdraw your consent at any time based on your own decision via email contact which you can find here: email@example.com or phone contact at phone number 0902125378
WHAT ARE YOUR RIGHTS AND OBLIGATIONS? You have the right: To access your Personal Data, in particular to request information about: (i) the purpose of processing Personal Data, (ii) categories of personal data processed, (iii) recipients to whom Personal Data is provided and (iv) both storage of your Personal Data.
Correction of Personal Data
If you learn that we are processing your Personal Data incorrectly, please inform us of this fact and we will correct such incorrect data without undue delay.
Deletion of Personal Data (Right to be forgotten) We will delete your Personal Data if: (i) the Personal Data is no longer necessary for the purpose for which it was obtained, (ii) you revoke your consent to the processing of Personal Data under the conditions specified in these Terms, (iii) you object to the processing of Personal Data, (iv) we have acquired your Personal Data illegally, (v) we have a legal obligation to delete your Personal Data, or (vi) the Personal Data were obtained in connection with by offering information society services.
Limitation of processing of Personal Data You have the right to limit the processing of your Personal Data if: (i) you object to the correctness of the Personal Data during the period allowing to verify their correctness, (ii) the processing of your Personal Data is illegal and you object to the deletion of the Personal Data instead of restricting its use, (iii) we no longer need your Personal Data for the purposes of processing, but you need them to assert a legal claim or (iv) you object to the processing of the Personal Data and to verify whether legitimate reasons on our side outweigh your legitimate interests.
Portability of Personal Data You have the right to receive your Personal Data processed by us in a structured, commonly used and machine-readable format for the purpose of transferring this Personal Data to another operator.
Object to the processing of Personal Data You have the right to object to the processing of Personal Data based on legitimate interest, marketing, and profiling related to direct marketing.
Initiate proceedings before the supervisory authority
If you suspect that your rights related to the protection of your Personal Data have been violated, you have the right to file a motion to initiate proceedings before a supervisory authority.
DO WE USE AUTOMATED DECISION-MAKING AND PROFILING? HOW DOES IT WORK? To provide our Services, we do not use: (i) automated individual decision-making (i.e. we collect your Personal Data, which are subsequently evaluated by technical means, without any human intervention. Subsequently, based on such an evaluation, we continue to provide you with our Services) and (ii) profiling (i.e. we collect and evaluate your Personal Data as well as data about your behavior on our Website for the purpose of classifying you in a certain group of people and subsequent analysis and by predicting your interests, further behavior, etc.).
DO WE PROCESS CHILDREN’S PERSONAL DATA? We consider the protection of your children’s privacy to be particularly important. For this purpose, we do not knowingly collect any personal data of persons under the age of 16. If you are under 16 years of age, please do not send us any of your Personal Information, including your name, residential address, telephone number or email address. No person under the age of 16 is authorized to provide their Personal Data on the Website. If we find that any Personal Data that we process relates to a person whose age has not reached 16 years and at the same time we have not been granted the consent of such a person’s legal representative, we will delete such Personal Data without delay. If you suspect that we may be processing information from or about persons under the age of 16, please contact us at: firstname.lastname@example.org or contact us by phone at phone number 0902125378
HOW DO WE PROCESS FINANCIAL TRANSACTIONS?
All financial operations and transactions carried out electronically on our Website or in connection with our Services will be processed through online payment service providers Global Payments s.r.o., organizational unit, Tomášikova 48, 831 04 Bratislava. You can find the personal data processing conditions of such providers here: https://www.globalpaymentsinc.com/sk-sk/gdpr. We will use your Personal Data as an online payment service provider only to the extent necessary to process payments you make through our Website, to refund such payments, and to resolve complaints and inquiries relating to such payments and refunds.
HOW DO WE WORK WITH THIRD PARTY WEBSITES? Our Website contains hyperlinks and details of third party websites. We have no control over and bear no responsibility for the processing conditions and practices of third parties in the area of personal data protection.
HAVE ANY FURTHER QUESTIONS? If you are interested in contacting us regarding the processing of personal data, including if you wish to exercise any of the rights specified in these Terms and Conditions, please contact us by e-mail at: email@example.com or by telephone at 0902125378
HOW DO WE UPDATE OUR PERSONAL DATA PROCESSING TERMS? We reserve the right to change these Terms. If we change the Terms or processes, we will post those changes on the Website so that you always have an overview of what information we collect, how we use it and under what circumstances we may provide it to a third party. It is important that you review these Terms periodically to ensure that you are aware of any changes.
WHAT COOKIES DO WE USE?
A cookie file is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser on your mobile device or computer for the purpose of your identification (mostly based on anonymous identifiers). The identifier is then sent back to the server whenever the browser requests the server to display the page in order to identify your visit to a certain page, the list of advertisements to which you have responded, the type of browser you are using and also to remember the data you have entered in or on our Website.
We use either “permanent” or “temporary” cookies: permanent cookies will be stored in your internet browser until their specified expiration date, if you do not delete them before this date; temporary cookies, on the other hand, expire the moment you close your internet browser.
We also use third-party cookies: Third-party cookies are cookies that are set by a site other than our website. For example, social media “Like” buttons placed on their website. Such a button can download cookies that can be read by the operator of these social media. The goal of these third-party cookies is mostly to collect certain information for the purpose of research in the field of behavior, demographics and, last but not least, also for the purpose of carrying out targeted marketing.
Cookies usually do not contain information on the basis of which it would be possible to identify you, but your Personal Data that we store may be linked to data that is obtained and stored from cookies. Technical cookies: in order for our online store to function properly (e.g. so that you can create a user profile, log in to it and so that you can purchase goods and services), we use technical cookies. Without them, our online store could not function at all.
Functional cookies: so that you do not have to constantly log in and so that you do not have to keep setting your preferences (e.g. setting the language in which our online store is displayed), functional cookies help you. In this case, your password is always encrypted. The use of these cookies is not necessary, but they will significantly make your visit to our online store more pleasant and easier.
Analytical cookies: analytical cookies help us improve our online store, which in turn benefits you. Analytical cookies on our website are collected by a script from Google Inc., which then anonymizes this data. After anonymization, it is no longer personal data, because anonymized cookies cannot be assigned to a specific user or a specific person. We only work with cookies in anonymized form. Therefore, we cannot find out from cookies how a specific user behaved on our website (what pages he visited, what goods he viewed, etc.). We also use the knowledge from these cookies for advertising purposes, when based on this data we can show you advertising on foreign websites that we consider relevant to you. Please note that blocking and/or removing cookies may have a negative impact on your ability to use the Website and/or Services.